Privacy Policy

Effective Date: [31/03/2026]

Last Updated: [31/03/2026]

This Privacy Policy ("Policy") explains how [Your Website Name] ("we", "us", "our") collects, uses, stores, shares, and protects your personal information when you access or use our website [Website URL] (the "Website") and any related services, features, or content we provide (collectively, the "Services"). By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Scope of Application

This Policy applies to all users of the Website and Services, including visitors, registered users, and any individuals who interact with our content or provide personal information to us. It does not apply to third-party websites, applications, or services that may be linked to or integrated with our Website; we are not responsible for the privacy practices of such third parties.

2. Information We Collect

We collect personal information that you provide to us voluntarily, as well as information that is automatically collected when you use our Website and Services. The types of information we collect include:

2.1 Voluntarily Provided Information

• Account Registration Information: When you create an account on our Website, we may collect your full name, email address, phone number, username, password, and other information you choose to provide (e.g., profile photo).
• Transaction Information: If you make purchases or use paid services through our Website, we may collect your payment details (e.g., credit card information, payment method), billing address, shipping address, and order history.
• Communications: When you contact our customer support, send us feedback, or participate in surveys, contests, or promotions, we may collect the content of your communications, contact information, and any other information you provide.
• User-Generated Content: If you post comments, reviews, or other content on our Website, we may collect that content along with your username or other identifying information associated with the post.

2.2 Automatically Collected Information

• Device and Technical Information: We may collect information about the device you use to access the Website, including device model, operating system, browser type and version, screen resolution, IP address, unique device identifiers (e.g., IMEI, MAC address), and mobile network information.
• Usage Information: We may collect information about how you interact with the Website and Services, such as pages visited, links clicked, search queries, time spent on each page, access times and dates, and referral sources.
• Cookies and Similar Technologies: We use cookies, web beacons, local storage, and other similar technologies to collect information about your usage of the Website. Cookies are small text files stored on your device that help us improve your experience, remember your preferences, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and maintain the Website and Services, including account management, processing transactions, and delivering the content and features you request.
• To improve and optimize the Website and Services, including analyzing usage patterns, testing new features, and enhancing performance and user experience.
• To communicate with you, including sending account updates, service notifications, customer support responses, and information about promotions, events, or other offers (you may opt out of marketing communications at any time).
• To ensure the security and integrity of the Website and Services, including detecting and preventing fraud, unauthorized access, and other security threats.
• To comply with legal obligations, including responding to subpoenas, court orders, or other legal requests, and enforcing our terms of service.
• To conduct research and analytics, including aggregating and anonymizing data to gain insights into user behavior and preferences.

4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating the Website and Services, such as hosting providers, payment processors, analytics companies, customer support providers, and marketing partners. These service providers are only permitted to use your information to perform the services they provide on our behalf and are obligated to protect your information.
• With Affiliates: We may share your information with our affiliated companies (e.g., parent company, subsidiaries) for the purposes outlined in this Policy.
• For Legal Reasons: We may disclose your information if required by law, regulation, or legal process (e.g., subpoena, court order), or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In Connection with a Business Transaction: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the acquiring or merging entity as part of the transaction. We will notify you of any such transfer in advance, if required by law.
• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

5. Data Storage and Protection

5.1 Storage Period

We will store your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When your information is no longer needed, we will take reasonable measures to delete or anonymize it.

5.2 Security Measures

We take reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include encryption of sensitive data, access control systems, firewalls, regular security audits, and employee training on data protection. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information. To exercise any of these rights, please contact us using the information provided in Section 10.

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Withdraw Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in our marketing emails or contacting us directly.
• Right to Data Portability: You may have the right to request a copy of your personal information in a structured, machine-readable format, or to have it transferred to another data controller, where technically feasible.

7. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., web beacons, local storage) to enhance your experience on our Website. Cookies help us remember your preferences, track usage patterns, and improve the Website and Services. You can manage your cookie settings through your browser: most browsers allow you to block or delete cookies, but this may affect the functionality of the Website.

For more information about the cookies we use and how to manage them, please refer to our Cookie Policy (if applicable).

8. Protection of Minors

Our Website and Services are not intended for individuals under the age of 16 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without the consent of a parent or guardian, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

9. Cross-Border Data Transfer

If you access the Website and Services from outside [Your Country/Region], your personal information may be transferred to and processed in [Your Country/Region] or other countries where our service providers are located. These countries may have different data protection laws than your country of residence. We will take reasonable measures to ensure that your personal information is protected in accordance with this Policy and applicable laws, including using standard contractual clauses or other approved mechanisms for cross-border data transfers.

10. Policy Updates

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes to the Policy, we will notify you by posting the updated Policy on the Website and, if applicable, sending you a notification via email or other communication channels. The updated Policy will take effect on the effective date stated at the top of the page. We encourage you to review this Policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Policy or the handling of your personal information, please contact us at:

YORK Instruments Co., Ltd.

Email: Charles@yorkinstrument.com

Phone: +86 13552741385

By using our Website and Services, you confirm that you have read and understood this Privacy Policy and agree to its terms.